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Final Sale Policy

Please purchase carefully before placing your order.

Final Sale Items: Items marked as Final Sale are heavily discounted clearance products.

Return Policy for Final Sale Items

Final Sale items are not eligible for return or exchange, except where the item is defective or incorrect.

Final Sale items cannot be returned or exchanged for reasons including (but not limited to):
• Change of mind
• Size or fit concerns
• Preference on fabric feel, thickness, or comfort
• Normal variation in fabric texture or feel
• Style suitability
• Colour differences due to lighting or screen display
• Minor loose threads that do not affect wear
• Damage resulting from wear, washing, or external factors after use

Due to the high cost of international cross-border shipping and handling, we are unable to offer return services for these clearance items.
If you prefer the option to return, please do not purchase Final Sale items.

What qualifies as a defect

A return or refund may be provided if the item has a genuine manufacturing defect or if you received the wrong item, such as:
• Holes, tears, or visible damage upon arrival
• Broken seams or serious stitching issues affecting normal wear
• Incorrect item received

How to report an issue

If you believe your item is defective or incorrect, please contact us at support@crzyoga.com within 30 days of delivery and provide clear photos or videos for assessment.
Each case will be reviewed individually.
Your statutory rights are not affected.

CRZ YOGA

How can we help?

  • What's your return policy?

    • What's your return policy?

      We will gladly accept return orders within 30 days of receiving your product for a full refund under the following condition:

      •  Items must be in original condition, unworn, unwashed, NEW with tag, returned in the original plastic bag packaging.
      • For Bulk Sale orders and Final Sale Products, items cannot be returned once purchased except they have quality issue.
      • Any bundles or packs must be returned in full and under the above condition for a full refund.

      Click here for detailed return policy.  

  • How do I pick right size?
  • Why can’t I use ‘Mail12’?

    • Why can’t I use ‘Mail12’?

      New subscriber discount codes Mail12 cannot be combined with Buy More, Save More discounts. 
      Entering a subscriber code will replace the automatic Buy More, Save More discount. Choose the offer that saves you the most!

      Click here and Subscribe to our email list to unlock your 12% off discount code.

  • Do I need to pay customs?

    • Do I need to pay customs?

      No additional custom duty

  • Missing, Incorrect, or Damaged Items

    • Missing, Incorrect, or Damaged Items

      If your order arrives with missing or incorrect items, or your package is damaged, please keep all packaging materials and the shipping label as evidence. Contact our Customer Support Team at support@crzyoga.com for assistance.

      Please provide clear photos of the items received, the packaging, and the shipping label so we can review the issue and help resolve it as quickly as possible.

      Please open your package carefully. CRZ YOGA is not responsible for damage caused during the opening process, including damage caused by sharp objects.

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